Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy
Effective Aug 15, 2021
The lead name on the booking must give notice to cancel the Holiday in writing or mail at our office and we shall refund the tour cost after deduction cancellation charges as under.
In order to cover our expected loss from the cancellation of the booking there is set scale of charges which must be paid by you or anyone traveling with you;

• From the booking date till 15 days prior to the departure date, 30 % of the package cost is chargeable.
• From 9 days to 15 days prior to the departure date, 50 % of the package cost is chargeable.
• From 7 days to 9 days prior to departure date, 75 % of the package cost is chargeable.
• For cancellations made within 7 days prior to the departure date, 100% of the package cost is chargeable.

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Applicable on Flights: - As per Airlines Terms and Conditions

Payment and Pricing
The price of your holiday has been quoted in both USD / SGD / EUR / IDR / AUD / LKR / AED / THB/ MUR / RM and INR. Since these prices are subject to currency fluctuations – the higher of the two will be charged at the time of completion payment for your booking.
We urge our esteemed customers to make the complete payment at the time of booking to avoid any charges arising out of fluctuations.
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In case of part payments, Apharwat Tour & Travels reserves all rights to charge the higher value applicable as per the quote, till the time final payment does comes in
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We reserve the right to cancel your booking in case full and final payment is not made at the time of booking and later USD / SGD / EUR / IDR / AUD / LKR / AED / THB/ MUR / RM rate fluctuates . To avoid such situations, please make full and final payment at the time of booking.
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Contact Details
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If you have any comments, questions or concerns about any of the information in this terms and conditions, please contact:

Apharwat Tour & Travels
Madina Chowk Gow Kadal, Srinagar 190001Jammu & Kashmir, India
Mobile: +91 9419015833
Email: [email protected]
 
Apharwat Tour & Travels
Houseboat New Lucky Star, Dal Lake, Srinagar 190001Jammu & Kashmir, India
Land Line: +91 1942500891
Mobile: +91 9419015833
Email: [email protected]